SCOPE
These terms and conditions apply to the relationship between Iman Ama SNC (hereafter Iman Ama, seller or we / us) as seller and you as customer when orders are placed on the Iman Ama website (hereafter our website).
CONCLUSION OF A CONTRACT
If an order is placed for an item that is out of stock, you shall be notified by email. No contract shall be concluded. If you wish us to do so, we will try our best to provide you with an alternative and/or to update you as to the availability status of the items you originally selected.
PRICES
The prices and information indicated for an item at the time of order on our website apply to the transaction. All prices on imanama.co include Swiss VAT (currently 8.1%).
TERMS OF PAYMENT
Payments usually occur via credit card (via Shopify payments), directly on our website.
PRE-ORDERS (Currently on hold)
We are operating on a pre-order basis for our main collection items (all items showing a pre-order button). The pre-order window remains open for 8 weeks. Once pre-orders are placed, one cannot cancel this pre-order until an item has actually been received. Our return policy also applies to pre-ordered items.
Limited editions
Since we work also with deadstock textiles, our handbags are available for sale in limited editions based on current colorways. Therefore, we cannot guarantee that we can fulfill all requests. If that’s the case, the product will be marked as SOLD OUT.
CARE
We highly recommend following the care instructions in the Care window on our website. This will ensure you may use your item to its fullest, when it comes both to style and durability. We do not assume any liability for faulty care on the part of the customer.
DATA PROTECTION
Iman Ama is committed to process your customer data with diligence and meet the requirements of the relevant data protection legislation. Kindly refer to our privacy policy to get a full picture of how we handle your data.
MARKETING
Provided you opted in during checkout, subscribed to our newsletter or got in touch with us through the dedicated form, we may send you marketing emails. You may of course opt out at any time and/or send us feedback at hello@imanama.co.
AMENDMENTS TO THE TERMS AND CONDITIONS
Iman Ama reserves the right to change the present terms and conditions at any time and without notice (in particular for the sake of our dear customers’ inboxes). The version available online at the time the order is placed applies to such orders.
APPLICABLE RIGHT / PLACE OF JURISDICTION
The relationship between you and Iman Ama is subject to Swiss law. Safe where provided differently under compulsory consumer regulations, the place of jurisdiction shall be Geneva, Switzerland.